Whether you need directions to get to the famous Kindlifresserbrunnen (“Ogre Fountain”), support in finding the right hotel or inspiration for your visit – the people at the Tourist Information can help you out.

Historic buildings, quaint alleys and impressive monuments and landmarks make up Bern’s UNESCO-listed Old City. The city has many stories to tell – and so do the guides of the various city tours. The Tourist Information helpdesks can tell you all about the exciting tours and give you the opportunity to book your spot directly. If you prefer looking up the information online, you’ll find an overview of the tours here:

The Tourist Information helpdesks sell tickets for all Seetickets events and many other events such as the Night of the Museums or the Buskers street music festival. They are also the exclusive Flixbus ticket vendor. Also available: public transport tickets, train passes and fishing licences.

From the award-winning Museum of Communication and the legendary Museum of Natural History to the iconic Zentrum Paul Klee – the Museum Card grants you free access to the collections and special exhibitions of a wide variety of Bern’s cultural institutions. Available for 24 or 48 hours. You can purchase the Museum Card at the Tourist Information helpdesks.

Switzerland has one of the best and most expansive public transport networks in the world. Whether you want to take the bus to the BearPark, the streetcar to the Zytglogge (Clock Tower), the train to the Emmental region, the PubliBike through the Matte neighbourhood or a Flixbus to another European city – here are the links you need to find departure schedules, general information and online tickets:

When do Bern’s shops close? Which are the most important phone numbers? How much do I tip at a restaurant? You can find useful information for your visit here.